Privacy Policy
1. Introduction
At XPLRN Private Limited (operating under the brandname Tinker Village), we are committed to protecting your privacy. As an educational platform, we primarily work with schools, teachers, to deliver curriculum-aligned, hands-on Science, Maths, and Financial Literacy programs for children. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website https://www.tinkervillage.ioand its related services. By using our website, enrolling in our programs, or participating in our community, you agree to the practices outlined in this Privacy Policy.
2. Information We Collect
We collect personal information when you interact with our site in various ways- such as signing up as a parent, teacher, or school, enrolling in a program, or reaching out via a form. This may include your name, email address, phone number, city, curriculum board, child’s grade, school name, and preferred batch timings. For specific programs like the Science Annual Program or Finance Foundation, we also gather information such as class preferences (online or in-centre), grade level, and learning goals. When you join our community as a creator, teacher, or Pioneer Parent, you may provide details like your background, interests, or social profiles. We also automatically collect technical data such as your IP address, device information to improve your user experience and site performance.
3. How We Use Your Information
The information we collect is used to provide and improve our services, create and manage user accounts, assign students to batches, personalize learning journeys, and facilitate class scheduling. It helps us support users through notifications, reminders, and feedback, and allows us to respond to inquiries effectively. We may also use this data to conduct analytics, enhance our curriculum, ensure platform security, and fulfill legal obligations.
4. How We Share Your Information
We do not sell your personal data to any third party. We only share information with trusted service providers necessary for delivering our programs- such as payment gateways like Razorpay, cloud hosting platforms like AWS, or communication services like Zoom. We may share analytics and performance insights with our school partners and internal teams, but only in the form of aggregated and anonymized data that does not identify any individual user or child.
5. Verifiable Parental Consent
In compliance with Section 9 of the Digital Personal Data Protection Act (DPDPA) 2023, Tinker Village requires verifiable consent from a parent or lawful guardian before processing any personal data of a child under the age of 18.
We verify your identity as a parent/guardian through [mention your method, e.g., Aadhaar-based OTP / a nominal ₹1 transaction / Digital Locker]. By completing this verification and the Digital Declaration below, you provide free, specific, informed, and unambiguous consent for your child’s data processing as detailed in this policy.
6. Data Retention
We retain your information for the duration of the academic year you are enrolled with us and for up to one year after you cease to be a customer. This allows us to maintain academic records, address any follow-up queries, and support re-enrollment if needed.
7. Data Security
We implement reasonable security measures to protect your personal information. All your data is secured through Amazon Web Services. We have implemented safeguards such as SSL encryption, secure servers, password protection, and access control to ensure the confidentiality and integrity of your personal data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
8. Cookies
Tinker Village does not use cookies or any similar tracking technologies on its website. If this changes in the future, we will update this Privacy Policy accordingly and provide you with clear notice and options for consent.
9. Your Rights
- Access, Correct, or Delete: You can access, correct, or delete your personal information by logging into your account or contacting us.
Right to Withdraw Consent
You have the right to withdraw your consent at any time. The process for withdrawal is as simple as the process for providing consent. To exercise any of these rights or for assistance, you can contact us directly at contact@tinkervillage.io.
Right to Nominate
You have the right to nominate any other individual to exercise your rights under this policy in the event of your death or incapacity.
Grievance Redressal Officer
Mr. Raghava Rejeti, Chief of Staff in Residence. Email: dataprivacy@tinkervillage.io
Complaint to the Data Protection Board (DPB)
If you are not satisfied with the resolution provided by our Grievance Officer, you have the right to approach the Data Protection Board of India.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy from time to time to stay informed about how we protect your data.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Address: 2201, Sorrento, High Street, Hiranandani Gardens, Powai, Mumbai 400076.
Email: contact@tinkervillage.io
Phone: +91 9987195510
12. Applicability
This Privacy Policy applies to the use of our Services by users located worldwide.